Conversational AI

Full service development

We develop chatbots and conversational AI experiences for web, mobile and all the major messaging platforms including Facebook Messenger and Slack. We provide a full co-creation service, working with you to develop a concept, design and test the product in an iterative process with real users. Our machine learning and NLP experience helps us inject magic into the experience!

About Atchai

Established in 2010 and based in London, Atchai is a consultancy and development house based in London, UK. We create intelligent digital products for both fast-moving start-ups and massive enterprise organisations such as Bank of England, NHS, and Turner Broadcasting.

CompleteFlow is a powerful, flexible conversational AI platform with an API for easy integration. We built it to offer our customers full ownership of their data and complete flexibility in customising their bot’s functionality.

Some of our recent conversational AI projects

Reducing allergy diagnosis time

Danone is a global food products corporation, present in over 130 countries. They have the market leading product that is prescribed in the event that a child is diagnosed with cows milk allergy.

It takes an average of 11 GP visits and 15 weeks from initial symtoms to diagnosis of CMA, causing a lot of unnecessary distress for parent and child. We built a bot that acts as a companion for parents throughout this journey, helping them to track symptoms and produce a comprehensive report to take to the GP, significantly reducing the average diagnosis time for CMA.

healthcare bot development

Improving Customer service for Government

We're working with the UK Government Department of International Trade to develop an innovative new conversational AI product. The laws around importing and exporting goods are complex, and cover everything from importing plans to exporting military hardware for repair. It can be extremely time consuming for the ordinary citizen or small business to understand whether they need a license, and if so which one.

By using a conversational user interface, we believe that we can reduce the time it takes to find these answers, as well as reducing the burden on human advisors.

web conversational ai bot development

Making news personal

Eyewitness is a full featured platform for media organisations and brands to engage with their audience through Facebook Messenger and other conversational channels. It provides a turn-key solution for sharing content and collecting stories with images and video.

We have received funding from innovateAfrica and Gates Foundation to futher develop Eyewitness to enable African journalists to leverage their community on Facebook to gather opinions, tip-offs and quotes. Our customers include the South African Public Service Broadcasting Corporation.

facebook messenger bot development

What I like about working with Atchai is that they take the time at the beginning of the project to understand the big picture before choosing the right tech stack for the job.

What they delivered was cutting edge, very high quality software.

All work was delivered on time, on budget, to a very high standard with clear, honest communication throughout.

Niels Bischoff