Conversational UI

Rise of the Bots

Messaging apps have become ubiquitous. The top four messaging apps can claim higher engagement with more monthly active users than the big four social networks. Voice interfaces continue the pervasive computing trend, rapidly becoming mainstream and blending into our environments. 75% of US households will own a voice activated assistant by 2020 (Gartner).

slack integration
facebook messenger
amazon echo

Chatbot development

We have developed bots for all the major platforms including Facebook Messenger, Slack, and voice interfaces such as Amazon Alexa. We provide a full chatbot co-creation service. We work with you to develop a concept, design and test the product in an iterative process with real users. Our machine learning and NLP experience helps us inject magic!

Hippocamp is the brain behind our bots. We built it to offer our customers full ownership of their data and complete flexibility in customising their bot’s functionality.

Used by everyone from the UK Government to multi-nationals.

Danone logo Department for international trade logo SABC logo

About Atchai

Established in 2010 and based in London, Atchai is a digital consultancy and development house based in London, UK. We’ve developed innovative digital products for both fast-moving start-ups and massive enterprise organisations such as Bank of England, NHS, and Turner Broadcasting.

How to run a successful chatbot project
Paging Doctor Bot - Opportunities in Healthcare.
Who’s winning the Messenger App wars?
How much does it cost to build a bot?

Danone - Cows Milk Allergy Companion

Danone is a multi-national food products corporation, present in over 130 countries. They have the market leading product that is prescribed in the event that a child is diagnosed with cows milk allergy.

It takes an average of 11 GP visits and 15 weeks from initial symtoms to diagnosis of CMA, causing a lot of unnecessary distress for parent and child. We built a bot that acts as a companion for parents throughout this journey, helping them to track symptoms and produce a comprehensive report to take to the GP, significantly reducing the average diagnosis time for CMA.

healthcare bot development

Department of International Trade

We're working with the UK Government Department of International Trade to develop an innovative new conversational AI product. The laws around importing and exporting goods are complex, and cover everything from importing plants to exporting military hardware for repair. It can be extremely time consuming for the ordinary citizen or small business to understand whether they need a license, and if so which one.

By using a conversational user interface, we can reduce the time it takes to find these answers, as well as reduce the burden on human advisors.

web conversational ai bot development


Life is busy and getting busier. Sometimes technology is the problem, causing all kinds of distractions, but it can also be your friend. mindBot is a chatbot that uses introspective questioning and AI to help you organize your mind and concentrate on doing what matters most to you.

Initially developed as a Slack Application, Atchai have taken the Mindbot concept to every mobile device on the planet, integrating with Twilio's SMS service and Facebook Messenger. Working in short sprints, we suceeded in getting an MVP to market within 2 weeks, allowing us to start learning about user needs and continually iterate on the product.

healthcare bot development


Eyewitness is a bot platform for media organisations and brands to engage with their audience through Facebook Messenger. It provides a turn-key solution for pushing out updates and collecting stories and media. More features are being added all the time.

Clients include the South African Public Service Broadcasting Corporation. We have recently received funding from #innovateAfrica to develop an open source version that will enable African journalists to leverage their community on Facebook to gather opinions, tip-offs and quotes.

facebook messenger bot development


LastSeen is a Facebook Messenger bot that asks the user to check-in once a day and notifies their designated contact if they don’t.

It was designed initially for older people living alone, providing them with a reminder that someone cares about them, and offering their children the security of knowing that their parents are safe.

LastSeen found more traction with a younger audience, especially young professional women living alone, students living away from home for the first time, and dog walkers!

facebook messenger bot development

What I like about working with Atchai is that they take the time at the beginning of the project to understand the big picture before choosing the right tech stack for the job.

What they delivered was cutting edge, very high quality software.

All work was delivered on time, on budget, to a very high standard with clear, honest communication throughout.

Niels Bischoff